Request a membership pause

To pause your membership, you have two options:

Stopcard (CHF 90.–)
The Stopcard is suitable for private reasons such as holidays, a seasonal break or time off. No proof is required, but the pause must always be reported in writing in advance – a retroactive application is not possible. Your membership can be paused as often as you like, each time for at least 28 days and a maximum of 1 year at a time. The paused time is credited to you until you have completed 12 months of training in total.

Free pause with proof
If you need to interrupt your training due to an accident, illness, pregnancy, military service or a business stay abroad, we'll pause your membership free of charge. For this, we need official proof (e.g. a doctor's certificate, military marching orders or other suitable proof). The proof must always include a start and end date . Each pause lasts at least 28 days.

After you've filled in the form, you'll receive, within 10 working days , a written response or confirmation by email.

💬 If you have any questions or concerns, our administration team is happy to help at any time. You can reach us by email at [email protected] or by phone on 0840 0840 40.

You can get the Stopcard directly from your coach at the gym, or in the online shop.